Customer Service

Athader’s After Sales Service Department is committed to providing prompt and professional technical assistance & service as well as training service during the assembly and start-up of the Line.
Our qualified staff has years of experience in the metal processing industry and is ready to assist you with your technical questions.
The company offers a Preventive Maintenance Service Schedule, which comprises regular visit with the objective of checking the machinery’s efficiency in order to ensure its continuous high productivity. We give instructions to the client’s staff in order to keep the Coil Processing Line in the best operating conditions possible.
Athader’s Technicians will advise on all improvement options that could be incorporated in the installation to achieve higher efficiency and production.
Concerning Spare Parts, thanks to our internal management system, we are able to attend any urgent need caused by breakdown or spare part requirements, which reduces delivery time and improves our after sales support.